Channels and connections
Channels and connections
Channels bring questions in from the chat apps your organization already uses. A connection links an account your organization owns so specialists can act through it.
- 01
Slack
Channel. Ask your departments from Slack through your organization’s own Slack app.
- 02
Discord
Channel. Ask from a Discord server bound to your organization.
- 03
Telegram
Channel. Link your organization’s Telegram bot and ask from Telegram.
- 04
Google Chat
Channel. Ask from Google Chat through a webhook bound to your organization.
- 05
Google Workspace
Connection. Link a Google account for Gmail and Calendar actions and for answering new mail.