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Google Workspace

Link a Google account so specialists can send email and manage calendar events, and so new mail gets an answer.

An organization admin links a Google Workspace account from Connections. Its credentials are stored encrypted, and the connection shows whether it is active or needs to be linked again.

With the connection active, a turn can call one of two tools: send a plain-text Gmail message, or create, delete or RSVP to an event on the primary calendar.

The scheduler also polls the linked inbox, runs each new message as a turn and replies by email.